Website operator and scope

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401, on behalf of Kidney Clinic. These terms apply to all visitors, users and any person who accesses, browses, reads or submits information through this website.

The website provides general information about holiday and visitor dialysis arrangements in Ballito on the KwaZulu-Natal North Coast, and kidney check-ups for local patients. Use of this website is subject to these terms together with any other notices published on the site.

The content is intended for general informational use only.
Use of the enquiry form does not create a patient relationship.
Access to this website may be changed, limited or withdrawn at any time.

Medical information and clinical decisions

Information on this website is not medical advice and must not be relied on as a substitute for guidance from a qualified healthcare professional. Treatment decisions, including whether a visiting patient can be accommodated for haemodialysis sessions, are made only by the patient home renal team and the clinic doctor.

Any holiday or visitor dialysis arrangements must be coordinated with the patient home renal unit before arrival. Local kidney check-ups are subject to appropriate clinical review where required. In a medical emergency, users must go to the nearest emergency unit and not rely on this website or an online enquiry.

No treatment advice, diet instructions or dosing information is provided on this website.
No statement on this website guarantees treatment, availability or any clinical outcome.
Emergency care must be sought from the nearest emergency unit.

Use of the website and acceptable conduct

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You may not attempt to gain unauthorised access to any part of the website, its hosting environment, forms or related systems.

You must not submit false, misleading or incomplete information through the contact page. Where you make an enquiry for a patient, you confirm that you are authorised to share the information you provide. We may decline to respond to abusive, unlawful or irrelevant submissions.

Privacy and POPIA

Where personal information is submitted through this website, it will be handled in accordance with applicable South African privacy law, including the Protection of Personal Information Act, where relevant. Information sent through the enquiry form may include contact details and health-related information needed to process an enquiry or coordinate communication.

By submitting information, you consent to the collection and use of that information for the purpose of responding to your enquiry, facilitating communication with the clinic, and maintaining records as reasonably required. While reasonable steps are taken to protect information submitted through the website, no internet transmission can be guaranteed as completely secure.

Submit only information that is necessary for your enquiry.
Do not send urgent or emergency medical messages through the website.
If you submit information for another person, you must be authorised to do so.

Intellectual property and website content

Unless otherwise stated, the text, layout, graphics and other material on this website are protected by intellectual property rights. You may view, download for personal reference, and print reasonable portions of the website for non-commercial use only, provided that content is not altered and any proprietary notices remain intact.

You may not reproduce, republish, distribute, sell, frame, scrape or exploit website content for commercial purposes without prior written permission. Trade marks, logos and service identifiers appearing on the website remain the property of their respective owners where applicable.

Links, liability and changes to terms

This website may contain links to third-party resources for convenience only. The inclusion of any link does not mean endorsement, and we are not responsible for the content, availability, accuracy or privacy practices of third-party sites.

To the fullest extent permitted by law, Astros Marketing (Pty) Ltd and Kidney Clinic are not liable for any direct, indirect or consequential loss arising from use of, or reliance on, this website, its content or any interruption in access. Website content may be updated from time to time without notice. Continued use of the website after changes are posted will constitute acceptance of the revised terms.

These terms are governed by the laws of South Africa. Any dispute relating to website use will be subject to the jurisdiction of the appropriate South African courts.